Frequently Asked Questions (FAQ)

Sky Princess Travel & Tourism LLC is a registered travel agency in Dubai, UAE, operating under Trade License No. 2914833. We assist customers with travel and tourism services, including UAE visa assistance, airline ticketing, holiday packages, private transportation, sightseeing tours, hotel bookings, and other travel arrangements.

Our office is located in Al Hanna Business Center in Al Jafiliya which is near to Al Satwa, Dubai, United Arab Emirates. Contact us through our website for directions and office contact details.

We welcome Filipino travelers, UAE residents, tourists, families, and international visitors. Service eligibility and requirements depend on the specific service, nationality, travel circumstances, and applicable regulations.

You can contact us through the contact details and inquiry options provided on our website. Share your requirements, travel dates, destination, and preferred service so our team can assist you.

We offer travel options based on the selected service, destination, travel dates, availability, and budget. Contact us for current prices and package details before making a booking.

Yes. We assist eligible customers with UAE tourist visa applications by explaining available options, documentation requirements, applicable fees, and application procedures.

You can contact our team to check the available application options and requirements for your nationality and travel circumstances. The required documents and eligibility criteria may vary.

Available visa durations depend on current immigration rules, eligibility, and the visa options offered at the time of application. Contact us to confirm the available durations, fees, and requirements.

A UAE visa change package helps eligible travelers explore arrangements for changing their visa status or applying for a new visa through an available travel arrangement. Depending on the package, it may involve exiting the UAE and completing the relevant application process.

We assist with available airport-to-airport visa change arrangements, subject to current availability and eligibility. Package inclusions, flight arrangements, required documents, and applicable fees should be confirmed before booking.

No. Visa approval is determined by the relevant immigration authorities. We can assist with the applicable process and documentation, but approval cannot be guaranteed.

Processing times vary according to the visa type, application details, immigration procedures, and other factors. Any processing timeframe provided is an estimate and is not a guarantee of approval or issuance by a particular date.

If your application is rejected, the available options will depend on the circumstances and the applicable immigration rules. Visa fees, service charges, and other payments may be non-refundable according to the agreed terms. Please review the applicable conditions before proceeding.

Yes. We assist customers in exploring flight options from the Philippines to Dubai, Abu Dhabi, and other destinations, subject to airline schedules and availability.

We can assist with one-way and round-trip flight bookings, depending on your travel requirements and available airline options.

Yes. We assist customers in exploring international holiday packages for different destinations. Depending on the selected package, arrangements may include flights, accommodation, sightseeing, transportation, and activities.

Kabayan travel packages are travel arrangements intended to support Filipino travelers and expatriates. Depending on availability and the selected package, they may include flight bookings, visa assistance, accommodation, and other travel services.

We can help coordinate multiple travel services where available. The final arrangements, pricing, inclusions, and booking conditions depend on the selected services and third-party providers.

Yes. We assist with private car rental arrangements with a driver for sightseeing, family outings, business travel, airport transfers, and other selected transportation needs.

Private transportation arrangements between Dubai and Abu Dhabi may be available depending on vehicle availability, travel dates, and your requirements. Contact us for a quotation and details about the journey.

Yes. We assist with passenger van and bus rental arrangements for group tours, corporate outings, airport transfers, events, and intercity travel, subject to availability.

Inclusions depend on the selected package. A private city tour may include a vehicle, driver, pickup and drop-off, and sightseeing stops according to the agreed itinerary. Attraction admission tickets, meals, and optional activities may be charged separately.

Customization may be possible depending on the tour duration, vehicle availability, destination, and agreed itinerary. Share your preferred attractions and schedule with our team before booking.

We assist with selected desert safari and dhow cruise experiences, subject to availability. Package details may include transportation, meals, entertainment, or other activities depending on the option selected.

Yes. We assist customers with hotel booking arrangements based on their travel dates, preferred location, budget, and accommodation requirements. Availability and cancellation conditions depend on the selected hotel and booking terms.

We can advise you about available accommodation booking services and relevant documentation arrangements. The required evidence of accommodation depends on the visa authority or organization requesting it. Any reservation provided should accurately reflect the intended travel arrangements.

We assist customers in exploring available travel insurance options, subject to eligibility and provider availability. Coverage, benefits, exclusions, and policy conditions depend on the insurer and selected plan.

Depending on your destination and policy eligibility, we can help you explore insurance options suitable for your travel requirements. Always verify the required coverage with the relevant embassy, consulate, or visa authority before purchasing a policy.

Contact our team with the service you need, your travel dates, destination, passenger details, and other relevant requirements. We will help you explore available options and explain the applicable price, inclusions, and booking conditions before confirmation.

Required documents depend on the service. Visa-related applications may require passport copies, photographs, residence details, or other supporting documents. Flight, hotel, and transportation bookings may require passenger information and travel dates. Our team will advise you about the relevant requirements for your selected service.

Payment requirements depend on the selected service and booking conditions. Before paying, confirm the total price, payment method, service inclusions, cancellation rules, and any applicable additional charges with our team.

Refund eligibility depends on the visa application status, airline fare rules, supplier policies, and the terms agreed at booking. Some fees and tickets may be non-refundable. Please confirm the applicable cancellation and refund conditions before making payment.

Changes and cancellations depend on the service provider's rules and the stage of processing. Additional fees or penalties may apply. Contact our team as soon as possible if you need to request a change or cancellation.

Contact our team through the available communication channels and provide your booking reference or relevant application details. We can assist with available status information, subject to the service provider's procedures.